Your home securely protected
The nextsure home protection plan offers fast and reliable assistance in emergencies within your four walls – from lost keys to burst pipes. Secure yourself 24/7 immediate help and protect yourself from unexpected costs with qualified tradespeople.
24/7 Emergency Immediate Assistance
Qualified skilled craftsmen
Coverage up to the insured amount
What is a home protection package and how does it work?
Comprehensive emergency assistance for household emergencies.
Rapid organisation of qualified craftsmen through nextsure.
Covering the costs for emergency measures and repairs.
Simple notification of the damage case online or by phone.
The core services of the nextsure home protection plan in detail
An emergency home protection policy, often referred to as a home and apartment protection policy, is a special niche insurance that provides quick and hassle-free assistance during emergencies in your apartment or house. Essentially, it works like this: If an insured emergency occurs—such as a burst pipe, a blocked drain, a heating failure, or a lost key—you simply contact your insurer, like nextsure. We will then promptly arrange for a qualified professional from our network to fix the issue. The costs for the intervention and necessary repairs are covered up to the agreed insurance sum. This protects you from unexpectedly high bills for emergency services that often occur outside regular business hours or at weekends. The nextsure home protection policy is designed to provide you with quick and efficient support in case of an emergency, allowing you to always feel safe in your own home. Important keywords: home protection policy operation, emergency home assistance, insurance emergency tradesperson support, home protection policy benefits.
Our Services
This is included in the nextsure home protection letter
Emergency locksmith service
Door opening in case of lost or defective keys. Quick assistance if you are locked out, including coverage for emergency services and, if necessary, a new lock up to the agreed amount.
Pipe cleaning
Removal of blockages in the drain pipes of your apartment. We arrange for a specialist to fix the pipe blockage so that the water can flow freely again.
Plumbing service
Assistance with faulty taps, toilet flushes, or burst pipes. Our partner craftsmen handle leaking pipes and fittings to prevent or limit water damage.
Electrician service
Resolution of power outages in the home or faulty electrical installations. In the event of short circuits or other electrical emergencies, our electrician service ensures your safety.
Heating emergency service
Repair in the event of a heating system failure or individual radiators. Especially in winter, quick assistance with heating problems is essential – we take care of it.
Pest Control
Professional removal of pests such as wasps, ants, or mice. We arrange for a pest controller to provide effective and discreet pest control in your living spaces.
Glass Break Assistance
Emergency glazing in case of broken window or door panes. Quick securing of the damage area and organization of a temporary or permanent repair for glass breakage.
Emergency accommodation
Arrangement and coverage for a hotel stay if your home is uninhabitable. Up to three nights if returning after an insured damage is not possible.
Childcare
Organisation of emergency childcare if you are unable to look after your children due to an insured event. Up to 48 hours of support.
Immediate assistance and coverage for numerous emergencies in your home – quick, digital, and reliable.
Live without worries?
Calculate your home protection plan now!
Who particularly benefits from a home protection plan? Tenants vs. homeowners
The nextsure residential protection letter is a sensible safeguard for both tenants and owners of apartments and single-family homes. **For tenants**, it offers quick assistance with problems for which they are primarily responsible or where the landlord is not immediately available, such as a lost key or a blocked drain in their own apartment. Even if the landlord is generally responsible for certain damages (e.g., heating failure), the protection letter can expedite the organisation of immediate help. **For owners** of a self-occupied house or apartment, the protection letter is a valuable addition to the home and contents insurance. It covers emergencies that are often not or only partially covered by these traditional policies, particularly the organisation and cost coverage for quick tradesperson deployments. A residential protection letter can also be of interest to landlords for their rented units, to offer their tenants fast service and avoid costly consequential damages. The target audience consists of digitally savvy private customers and families who value straightforward and speedy solutions. Keywords: residential protection letter tenant, residential protection letter owner, insurance emergency apartment, supplementary insurance house.
Cost Trap Emergency Service: How a Home Protection Letter Shields You from Unexpected Expenses
An unexpected emergency at home, such as a burst pipe over the weekend or a heating failure on a cold winter evening, can quickly become a significant financial burden. Emergency services often charge high premiums for call-outs outside regular working hours. A single visit from a locksmith or emergency plumber can rapidly cost several hundred euros. The nextsure home protection policy shields you from these unpredictable expenses. By covering the costs of the tradesman's visit and necessary immediate actions within the insurance sum, it provides you with financial planning security. Instead of worrying about the bill, you can rely on prompt and professional assistance. This protection is particularly valuable, as emergencies are unforeseeable and often occur when least expected. With our home protection policy, you invest in your financial security and the value preservation of your property. Keywords: Emergency service costs tradesmen, protection against high repair costs, financial security home, insurance tradesmen's bill.
The digital advantage: Conclude your home protection policy with nextsure simply online
At nextsure, you benefit from our fully digitised process chain, designed to make the purchase and management of your home protection plan as simple and convenient as possible. In line with our mission to offer tailor-made and easily understandable insurance solutions, you can calculate your home protection plan online in just a few steps and complete it directly – without any paperwork or waiting times. Our platform is optimised for digitally savvy customers seeking quick and transparent solutions. You will receive all contract documents digitally and can view and manage your insurance coverage online anytime. Even in the event of a claim, we rely on digital processes for a swift and straightforward settlement. This digital approach enables us to work efficiently and offer you attractive conditions for your home protection plan. Experience the difference of a modern insurtech company that focuses on niche products and an outstanding user experience. Keywords: Complete home protection plan online, Digital insurance nextsure, Easy insurance purchase, Online protection plan.
Making a Damage Report Easy: How to Get Quick Help in an Emergency
In an emergency, every minute counts. That's why at nextsure, we've made the process of reporting a claim for your home protection letter as simple and efficient as possible. As soon as a covered emergency occurs, contact us immediately via our 24/7 service hotline or report the claim directly online through our customer portal. Please have your contract number ready and describe the damage as precisely as possible. Our trained staff will take all relevant information and immediately initiate the necessary steps. We will commission a qualified specialist from our regional network who will promptly get in touch with you to assess and repair the damage. You do not need to worry about finding a reliable craftsman yourself – we take care of that for you. Our aim is to assist you quickly and without unnecessary bureaucracy in an emergency and to keep the inconvenience to a minimum. Detailed information about the claims reporting process can also be found in your contract documents and on our website. Keywords: Claims reporting home protection letter, Quick help emergency, Contact insurance emergency service, Claims process protection letter.
Household goods
Your belongings optimally insured
Residential building
Protection for your property
Personal liability insurance
Essential basic protection
Apartment Protection Plan vs. Household Insurance: Explaining the Important Differences
Many customers wonder whether a housing protection plan is necessary if they already have household contents insurance. It is important to understand that these two insurances cover different risks. The **household contents insurance** protects your belongings (furniture, electrical appliances, clothing, etc.) against damage from fire, water leaks, storms, hail, burglary, and vandalism. It provides compensation for damaged or stolen items. The **housing protection plan**, on the other hand, is a service and assistance insurance. It comes into effect during urgent household emergencies by organizing and covering the costs for quick handyman services, such as a locksmith, clearing a blocked pipe, or repairing a broken heating system. While the household contents insurance replaces the material damage to the household items, the housing protection plan focuses on quickly resolving the cause and restoring the usability of your home. Both insurances complement each other perfectly to ensure comprehensive protection for your home. Keywords: Difference between housing protection plan and household insurance, Household or protection plan, Supplement to household insurance, Compare home insurance coverage.
Typical exclusions and coverage limits in home protection policies
To ensure transparency and set realistic expectations, it is important to also inform about typical exclusions and coverage limits of a home protection plan. Not every damage or inconvenience in the household is automatically covered. Common exclusions can include damages caused by deliberate actions or gross negligence by the policyholder. Damages known at the time of contract signing or repairs falling under a third party's warranty (e.g., the manufacturer or a previously commissioned craftsman) are often not insured. There are generally maximum limits for cost coverage per claim or per year. Certain parts of the building or installations (e.g., external facilities, swimming pools) may also be excluded from coverage. At nextsure, we emphasize clear and understandable insurance terms. Please read these carefully to know exactly what services are included in your individual home protection plan and what are not. If you have any questions, our specialist advisors are happy to assist. Keywords: Exclusions home protection plan, coverage limits protection plan, what's not covered home protection plan, conditions protection plan home.
The Future of Living: Smart Additional Services in the Home Protection Plan?
Digitalisation and smart technologies are increasingly changing the way we live. In this context, insurance products such as the home protection policy are also evolving. At nextsure, we closely monitor these trends and continually assess how we can expand and improve our range of niche insurance products. In future, smart additional services as part of the home protection policy could be conceivable, which, for example, include the integration of smart home systems for preventive damage detection (e.g. water leak sensors, smoke detectors with direct alarms). Preventive maintenance checks for heating or sanitation systems could also become an issue to proactively prevent emergencies. Our focus on digital solutions and SEO-optimised content enables us to react flexibly to market changes and develop innovative products that meet the needs of our digitally savvy target group. Linking protection policy services with modern technologies can further increase comfort and safety in the home. Keywords: Future Home Protection Policy, Smart Home Insurance, Preventive Measures Protection Policy, Innovative Insurance Solutions for Living.
Does the home protection policy also cover my garage or the basement?
The satisfaction of our customers is our greatest motivation. Here are some exemplary feedback from policyholders who have already experienced the benefits of the nextsure Home Protection Plan: *Family M. from Berlin:* "When our heating failed on a Sunday morning, we were desperate. One call to nextsure was enough, and within two hours a friendly technician was there to fix the problem. The costs were fully covered. Absolutely recommended for families!" *Digital Anna S. from Hamburg:* "I completed my Home Protection Plan entirely online with nextsure. Super simple and transparent. When I locked myself out, the locksmith was quickly on site thanks to nextsure and the process was straightforward. Top service for digital nomads like me!" *Mr. K., homeowner from Munich:* "The protection plan saved me a lot of trouble and high costs during a pipe burst. The quick organisation of the craftsman was invaluable. I feel safer with nextsure." These fictional, but typical scenarios, show how the Home Protection Plan can help in everyday life. Keywords: Home Protection Plan experiences, nextsure customer reviews, Protection Plan testimonials, home insurance satisfaction.
