Your home securely protected.
The Home Protection Plan from nextsure offers quick and straightforward assistance for emergencies within your four walls – from lost keys to burst pipes. Secure your home digitally and reliably.
24/7 Emergency Service
Emergency Handyman Assistance
Covering the Costs of Repairs
What is a Home Protection Plan and how does it work?
Immediate Assistance in Emergencies
Tradesmen Organisation
Cost Control for Damages
Addendum to Policies
The core benefits of the nextsure Home Protection Plan in detail
The home protection policy from nextsure is your reliable partner in unexpected household emergencies. It includes a 24/7 emergency hotline and digital damage reporting for a swift response. Key services include a locksmith service in case of loss or damage, professional drain cleaning for blockages, a plumbing installation service for pipe bursts or leaking fittings, a heating installation service for heating system failures, as well as an electrical installation service for power outages or defective systems. Additionally, emergency glazing after glass breakage and basic pest control are often included. nextsure arranges qualified specialists and covers the costs for emergency repairs up to the contractually agreed amount, providing you with security and financial relief. This service is a sensible addition to your existing home contents and building insurance.
Your Benefits
All-Inclusive Package for Your Home
24/7 Emergency Call
Always accessible, 365 days a year.
Locksmith
Door opening in case of key loss or defect.
Pipe cleaning
Express assistance for blocked drain pipes.
Plumbing Service
Repair of leaking taps and burst pipes.
Heating failure
Immediate assistance for a cold heating system, especially in winter.
Electrical Service
Resolution of power outages, faulty systems.
Emergency glazing
Quick security in case of window or door damage.
Pest control
Professional removal of wasps, ants, etc.
Handwerker-Netz
We coordinate qualified professional companies for you.
Quick help when you need it most. Transparent and fair.
Immediately covered
Calculate your home protection cover now!
Who particularly benefits from a home protection letter?
A home protection policy is highly beneficial for a wide audience. Homeowners, particularly those responsible for maintenance and repairs, find it advantageous. It can also be a valuable addition for landlords, allowing them to offer tenants prompt service and maintain the value of their property. Busy professionals appreciate the swift arrangement of tradespeople. Older individuals or those less skilled in DIY gain safety and independence from the policy. Families with children benefit from the quick resolution of emergencies that can significantly disrupt daily life. Overall, the policy is sensible for anyone who wishes to protect themselves from unexpected costs and the hassle of finding tradespeople in emergencies, valuing a straightforward, digital solution.
Home Protection Plan vs. Home Contents and Building Insurance: The Differences
Contents insurance, residential building insurance, and home emergency cover protect against different risks and complement each other perfectly. Contents insurance protects your movable property (furniture, electronics) against damage such as fire, water damage, storm, hail, or burglary. Residential building insurance covers damage to the building itself and its permanently fixed parts (roof, walls, windows) from the same hazards. In contrast, the home emergency cover primarily provides assistance services. It focuses on providing rapid immediate assistance for minor emergencies and organizing and covering the costs for tradesperson services like locksmith, drain cleaning, or emergency repairs to heating, sanitary, and electrical systems. It often applies to incidents that are not covered by traditional policies, or only with high deductibles, and minimizes your organizational effort in case of an emergency.
Costs and Contract Terms: What to Consider for the Home Protection Letter
The costs of a home protection policy are usually low compared to the potential financial burden of an emergency response and are paid as an annual or monthly contribution. The price can vary depending on the provider and the scope of the included services. Pay attention to the detailed scope of services in the contract terms: What emergencies are covered? Are there maximum compensation limits per claim or per year? Are certain services associated with a waiting period after the start of the contract? Also clarify any exclusions—such as damages due to gross negligence or defects already known before the contract was concluded. The cancellation periods and the rules on excess, if applicable, are also important. nextsure values transparent contract terms that you should carefully review before signing.
The digital advantage: Easily take out a home protection policy online with nextsure
nextsure as a digital insurance platform offers you the home protection plan with maximum comfort and efficiency. The entire process, from gathering information to comparing rates and finalising your contract, can be completed entirely online – anytime and from anywhere. This saves you time and paperwork. Managing your contract and reporting a claim is also straightforward through our customer portal or a mobile app. You benefit from transparent information, quick response times, and direct communication. Our digital processes are security-optimised and comply with the highest data protection standards. Thus, nextsure combines reliable home protection with the advantages of a modern, digital insurance solution, specifically tailored to the needs of digitally savvy customers.
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Claim – What to do? How to make the most of your Home Protection Certificate
In the event of damage, swift and correct action is crucial to make optimal use of your home protection plan. Stay calm. Contact the 24/7 emergency hotline of nextsure immediately or report the damage digitally through our portal. Have your contract number and an accurate description of the emergency ready. Our staff will assess the situation and arrange for the organization of a suitable specialist company. Important: Do not independently commission any craftsmen before speaking with us, as this may jeopardize cost coverage. Document the damage, if possible, with photos. Follow the instructions of the service provider and confirm the services rendered. nextsure takes care of processing and cost coverage within the terms and conditions of the contract.
Case Studies: How the Home Protection Plan Helps in Everyday Life
The home protection policy proves its worth in many everyday situations. Example 1: The Wagner family finds themselves locked out in the evening – the key is lost. A call to nextsure is all it takes, and a locksmith is organised to open the door quickly and professionally; the costs are covered. Example 2: Mr Kurz, a single pensioner, experiences a heating failure in the depths of winter. The home protection policy ensures a quick deployment of a heating engineer who fixes the defect. Example 3: In Mrs Stein's kitchen, the drain is completely blocked. The policy promptly arranges a pipe cleaning company. These examples demonstrate how the home protection policy from nextsure reduces financial burdens and organisational stress in emergencies.
Extended coverage and additional modules: Personalise your protection
nextsure understands that every household has individual needs. Therefore, we constantly look for ways to enhance our Home Protection Plan with optional additional modules, allowing you to achieve even more tailored coverage. Extensions that might be considered include more comprehensive pest control that covers rarer pests, the protection of outbuildings like garages or garden sheds, or special services for smart home components. Preventive services, such as an annual check of critical installations, could also be part of an expanded offering. Our modular approach allows you to selectively augment your insurance cover and pay only for the services you really need. Find out about current options directly on our website or contact our advisors.
What specific emergencies does the home protection policy cover?
A home protection policy can indirectly contribute to greater sustainability. Quick repairs, for example in the case of an emerging water damage, often prevent larger consequential damages and thus a higher consumption of resources for extensive renovations. Organising local craftsmen through nextsure can also shorten transport routes. In the context of modern living, it is also about responsible use of resources and the longevity of installations. nextsure is aware of its responsibility as a digital insurer and relies on efficient, paperless processes. We continuously review how our products and services, including the home protection policy, can support positive aspects for the environment and society, for example, through partnerships with sustainably operating specialist companies.
