Trade and crafts insurance

Optimal insurance for trade and crafts: your guide to insurance cover

04.05.25

3

Minutes

Katrin Straub

Managing Director at nextsure

Mistakes in trade or commerce can quickly become existentially threatening. Comprehensive insurance for trade and commerce is therefore not a luxury, but a necessity. Find out how to protect your business optimally.

The topic in brief and concise terms

Business liability insurance and commercial contents insurance provide the basic cover for every business in retail and trades.

Statutory compulsory insurance, such as pension insurance for certain tradespeople and motor vehicle liability insurance, must be taken into account.

An individual risk analysis and regular review of insurance cover are crucial to avoid gaps in cover and ensure you are optimally protected.

Essential protection: identifying core insurance policies for trade and crafts

Every business in retail and trades needs solid basic cover. The public liability insurance is a key building block, because it covers damage caused by you or your employees to third parties. For example, it covers the costs if a customer slips and is injured in your business premises. Without this cover, you are liable with all your business and personal assets. Another important policy is the contents insurance, which protects your inventory, goods and stock against risks such as fire, escape of water or burglary. Imagine a fire destroys your workshop equipment worth fifty thousand euros – without insurance, it would mean financial ruin. Choosing the right sum insured is crucial here to avoid underinsurance. These basic covers form the foundation for a worry-free day-to-day business.

Keep track of statutory obligations and recommended supplementary insurance

Besides the basic policies, there are statutory insurance obligations and useful add-ons. For certain trades, which are listed in Annex A of the Crafts Code, membership in the statutory pension insurance scheme is mandatory. Self-employed tradespeople can, in certain circumstances, pay half the standard contribution in the first three calendar years after commencing their work, which in 2025 amounts to EUR 348.29. A commercial legal expenses insurance policy is not always mandatory, but is highly recommended, as legal disputes can quickly become expensive. It covers, for example, legal and court costs in disputes with suppliers or customers. For businesses with vehicles, motor third-party liability insurance is legally required. Many businesses underestimate the need for cyber insurance, although data loss caused by hacker attacks can be existentially threatening. A precise analysis of your industry-specific risks helps determine the necessary scope of cover.

Case studies: How insurance can help in the event of a claim

Theory is all well and good, but practical examples illustrate the benefits of insurance for retail and trades. A heating installer causes water damage in a customer’s flat while carrying out repair work; business liability insurance covers the costs of several thousand euros. Another example: in a joinery workshop, an expensive machine is damaged by a short circuit. Machinery insurance, often a component of contents insurance, covers the loss and enables production to resume quickly. A retailer falls victim to a burglary in which goods worth twenty thousand euros are stolen. Business contents insurance covers the loss. These cases show how quickly a claim can arise and how important suitable cover is. An excess can reduce the premium, but should be set at a level that is manageable in the event of a claim. Careful documentation of the damage is essential for prompt settlement.

Expert-level depth: Understanding insurance clauses and recent rulings

The devil is often in the detail of insurance terms and conditions. Pay attention to the exact scope of cover of your policies. For example, are losses caused by gross negligence covered? The sum insured should be sufficiently high; experts often recommend at least three million euros for public liability insurance for personal injury and property damage. In professional indemnity insurance, which is important for advisory activities, pure financial losses are insured that are not the result of personal injury or property damage. Current court rulings can influence the interpretation of insurance clauses. For example, the Federal Court of Justice has repeatedly commented on the distinction between losses due to non-performance (not insured) and consequential losses due to defects (insured). Our expert tip: have your contracts reviewed regularly, for example every two to three years, by an independent adviser in order to close coverage gaps. Business interruption insurance can be vital if your business comes to a standstill for weeks after a loss.

Important aspects of contract drafting are:

  • Clear definition of the insured risks and exclusions.

  • Adequate sums insured for all areas.

  • Rules on the policyholder's duty to mitigate loss.

  • Scope of cover (regional and material).

  • Cancellation periods and options.

A precise knowledge of these points protects against nasty surprises in the event of a claim.

Risk management and prevention: proactively preventing damage

Insurance is an important part of risk management, but prevention is just as crucial. By taking preventive measures, you can reduce the likelihood of damage and often also lower your insurance premiums. For example, install smoke detectors and fire extinguishers in your business premises to help prevent fire damage. Regular maintenance of machines and systems can prevent breakdowns and the associated costs. Train your employees in the safe handling of equipment and hazardous substances to minimise workplace accidents. Good cyber security with up-to-date virus scanners and firewalls protects against data loss. Many insurers reward active preventive measures with more favourable terms. Carefully document your safety precautions. In the event of a claim, this can strengthen your position with the insurer. Thoughtful risk management therefore involves more than just taking out policies.

Finding the right partner: selection criteria for insurers and advisers

Choosing the right insurance partner is crucial for optimum protection in the trade and skilled trades sectors. Pay attention not only to the price, but also to the provider’s performance and service. A good adviser analyses your individual needs and proposes tailored solutions instead of selling standard products. They should have experience in your industry and be familiar with the specific risks. Ask for references and check how easy they are to reach in the event of a claim. The contractual terms should be transparent and easy to understand. An independent insurance broker can find the best solution for you from a wide range of offers, as they are not tied to any one company. A long-term partnership with a trusted adviser who supports your business as it develops and regularly adjusts the insurance cover is often worth more than the cheapest premium. At nextsure, we value this kind of collaborative advice.

Special case: motor insurance in trades and commerce

Special case: motor insurance in trades and commerce

For many businesses in the trade and craft sectors, the vehicle fleet plays a central role. A motor fleet insurance policy can offer significant advantages over individual policies from a certain number of vehicles, often as few as three. In addition to the legally required motor third-party liability insurance, comprehensive insurance (partial or fully comprehensive) is usually worthwhile for company vehicles in order to cover damage to your own vehicle as well. For motor trade businesses themselves, there are special trade and craft policies that, for example, also cover customers' vehicles on the business premises or during test drives. Red licence plates for test or transfer journeys also require specific insurance cover. Make sure you have adequate cover limits, as personal injury claims can quickly run into the millions. Vehicle contents insurance can also cover transported tools and materials that are damaged or stolen if the vehicle is involved in an accident or is stolen. The exact design depends on the size and type of your fleet as well as the areas in which the vehicles are used.

Next steps to optimally safeguard your business

Comprehensive insurance for trade and craft businesses protects what you have built over a lifetime. Start with a careful review of your current policies and identify any possible gaps in cover. Use the expertise of specialists to determine your individual insurance needs. Bear in mind that your requirements may change as your business grows; a regular review every two to three years is therefore advisable. Obtain several quotes and compare not only prices, but also cover and terms. Careful selection and adjustment of your insurance cover is an investment in the security and future of your business. With the right strategy, you can minimise risks and focus on your core business.

Request your personalised risk analysis now: Have your insurance situation reviewed free of charge and receive specific suggestions for improvement.

FAQ

Which insurance policies are essential for a craft business?

The public liability insurance and business contents insurance are usually essential. Depending on the business activity and size, additional important insurance policies such as commercial legal expenses, motor vehicle and, if applicable, business interruption insurance may also be added.

What does business liability insurance cover in retail and trades?

It covers personal injury, property damage and resulting financial losses that you or your employees cause to third parties in the course of your business activities. It also defends against unjustified claims.

Do I have to pay into a pension scheme as a self-employed tradesperson?

Self-employed tradespeople who are entered in the register of skilled crafts with a craft requiring authorisation (Annex A HwO) are generally subject to compulsory insurance in the statutory pension insurance scheme.

How do I find the right sum insured for my contents insurance?

The sum insured should correspond to the replacement value of all your operating equipment, goods and stock so that you are not underinsured in the event of a claim. An accurate inventory list helps with the assessment.

What is the difference between public liability insurance and professional indemnity insurance?

Public liability insurance primarily covers personal injury and property damage. Professional indemnity insurance (often also called financial loss liability insurance) is important for professions involving advisory or expert work and covers pure financial losses.

How can I save on my business insurance premiums?

Premiums can often be reduced by agreeing an appropriate excess, implementing preventive measures (e.g. an alarm system) or by bundling policies with one insurer. Comparing different providers is also worthwhile.

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nextsure – Your digital platform for health and protection insurance. Transparent comparisons, easy online sign-up, and personal expert support make it possible.

nextsure – Your digital platform for health and protection insurance. Transparent comparisons, easy online sign-up, and personal expert support make it possible.